Tech Portfolio

HA Proxy 1.4 : From the Ground Up

Interviewed, wrote and edited 75% of a guide for using HA Proxy 1.4. Spec project. Subject matter expert and cowriter: David Raistrick. HA Proxy 1.4 From the Ground Up

Case Studies & Web Copy

Worked with Fuzzy Logic principal Lee Whalen to write website copy and case studies for the Fuzzy Logic website.

Discipline for Spring Writing

A guest post written for Women’s Memoirs, companion to An Editor’s Perspective: Prompts for Winter on Story Circle Network. Photos are mine. Discipline for Spring Writing DISCIPLINE FOR SPRING WRITING Mary K. Swanson Ripening mulberries It’s spring in your mind, and you don’t have enough time to record, much less …

An Editor’s Perspective: Prompts for Winter

A guest post for StoryCircle Network, a companion to Discipline for Spring Writing on Women’s Memoir. Pictures are courtesy of David Raistrick. An Editor’s Perspective: Prompts for Winter A Winter in Writing Mulberry in winter A writing winter can come at any time. If you’re a tenacious person, you stare at a …

VistaScene Admin and User Guides

Documented, wrote and designed three guides intended for print and PDF dissemination for AvrioRMS, a company providing IP-surveillance solutions for the public safety market. The company has since become a part of Hitachi Data Systems.The product was eventually called Pantascene. VistaSceneAG.r2 VistaSceneUG.r2 VistaSceneVWG.r1.full

Point of Sale Software Integration Guide

Working with software engineers remotely, I assembled and edited their rough documentation into a guide for integrating Retail Cloud Technologies Teamwork point of sale application with Magento. 35 pages Magento Integration Guidelines

The Ravine Writing Contest 2014

For Read (Think) Books, I designed the cover, interior and wrote the narrative for the booklet featuring contest winners. Ravine2014.print The Ravine 2014 Post at Read (Think) Books

The Ravine Contest 2013

For Read (Think) Books, I designed the cover, interior and wrote the narrative for the booklet featuring contest winners. Ravine2013 Ravine 2013 at RTB

Dreamwork Flyer

I created this flyer to orient new members to dream groups. It provides an outline of the group’s purpose, an orientation to group expectations, a list of resources, and the meeting structure in a newsletter format. Dreamwork2010

Documentation Plan Summary

With a team of three, created and published more than 136 documents in one year at BHN. 2005-10-10 Documentation Plan Summary

Managed Technical Writing Team at Bright House Networks

With a team of three, created and published more than 136 documents in one year at BHN. BHN Project Status

Sharepoint Sites for Bright House Networks

Created and updated sites for Bright House in Sharepoint. Became the department’s de facto expert for Sharepoint knowledge.

Field Testing for Digital Phone

Set up, implemented and documented field testing for Bright House Network’s Digital Phone. 2005-02-16 Field Testing Information v.1.1

CMS Author Editor Guide v1.0

Written and designed to instruct the Bright House Network’s marketing staff in the use of the Ektron content management system. CMS Author Editor Guide v1.0

GB-1200 Firewall Appliance Product Guide

A guide that instructs how to install and set up a GB-1200 GNAT Box firewall. Interviewed and researched, wrote and edited, designed and published to PDF and professional printing for Global Technology Associates. GB-1200 Firewall Appliance Product Guide

Cisco PIX Firewall 501: Configuring an IPSec VPN with IKE

A guide for connecting the Cisco PIX to the GNAT Box firewall via VPN. Interviewed and researched, wrote and edited, designed and published to PDF and professional printing for Global Technology Associates. Cisco PIX Firewall 501 Configuring an IPSec VPN with IKE

GNAT Box System Guide

A 200 page manual that instructs how to use a GNAT Box firewall system, defining concepts such as IP packets, Network Address Translation (NAT), and Stateful Packet Inspection, and showing the advantages and precise process for implementing all of the firewall features. Interviewed and researched, wrote and edited, designed and published …

High Availability User’s Guide

A manual that instructs the user how to use the H2A High Availability feature on their GB-1000 firewall hardware. Interviewed and researched, wrote and edited, designed and published to PDF and professional printing for Global Technology Associates. H2A High Availability User’s Guide

System Recovery Manual

A manual that instructs the user how to recover their GNAT Box firewall system. Interviewed and researched, wrote and edited, designed and published to PDF and professional printing for Global Technology Associates. System_Recovery_Manual

Wekiva Riverfest Flyers

Brochures, flyers and posters created for Wekiva Riverfest. 

Digital Phone Flash

A Flash movie I wrote, storyboarded and produced for Bright House Networks. In the main image, there are many easter eggs you can activate by clicking, including making the fish jump and the cat meow. The artist and Flash designer is Fergus O’Daly.  Click to view DP Flash Zip of Digital …

E911 Skater Guy Flash

A flash movie I wrote and co-produced for Bright House Networks. (Again, not the artist, though I did flog him into giving us what we wanted. Not the same thing? : ) ) Co-created storyline with Darren Barr. Edits for Skater Guy Flash to emphasize Digital Phone’s E911 capability. Design, …

VPN Topologies White Paper

Working for Global Technology Associates, I wrote an extensive white paper on VPN solutions used with mesh and hub and spoke topologies. VPN_Topologies

IP Packet Flow Diagram

Working at Global Technology Associates, I proposed documenting the path of an IP packet through the GNAT Box Firewall system. The support team used it as an aid to understanding for years. It helped me understand how firewalls work, and I was inordinately proud of the resulting diagram. GTA_IP_Packet