IP Packet Flow Diagram

Working at Global Technology Associates, I proposed documenting the path of an IP packet through the GNAT Box Firewall system. The support team used it as an aid to understanding for years. It helped me understand how firewalls work, and I was inordinately proud of the resulting diagram. GTA_IP_Packet

Glossary of IT Terms

The GTA Glossary defines terms used in GNAT Box System Software and documentation up to 2003. It also provides a collection of other relevant industry words, phrases and acronyms used in, or pertinent to, GNAT Box System Software and other GTA hardware and software products. For current definitions and industry …

VistaScene Admin and User Guides

I documented, wrote and designed three guides intended for print and PDF dissemination for AvrioRMS, a company providingĀ IP-surveillance solutions for the public safety market. The company has since become a part of Hitachi Data Systems.The product was eventually called Pantascene. VistaSceneAG.r2 VistaSceneUG.r2 VistaSceneVWG.r1.full

GNAT Box System Guide

Coming into the company as the first technical writer (other than the owner, I realized that the company’s 400 page flagship system manual, while excellent, had begun to be stuffed full of material that would be better addressed with a series of product and integration guides. I slimmed the manual …