Fractional Documentation Help
Need your documentation fixed, fast — without the meetings, micromanagement, or onboarding a whole new team member?
I’m MK Swanson, a senior technical writer and documentation consultant with 20+ years of experience turning chaos into clarity. I’ve written and edited content for everything from SaaS dashboards to POS systems, government labs to virtual data centers.
I work solo, remotely, and asynchronously. That means no daily standups, no Zoom marathons — just clear scope, independent execution, and polished, user-centered documentation.
What I Do Best
I specialize in focused, independent, async work. Here’s what that looks like:
Audit & Recommend
I review your existing documentation and deliver clear, actionable feedback: what’s missing, what’s confusing, what needs a rewrite — and how to fix it.
No meetings required. Just results.
Fix This Doc
You send me a doc (or ten). I rewrite it for clarity, structure, tone, and usability.
From internal help articles to customer-facing guides, I deliver clean, ready-to-publish content.
Short-Term Consulting
Need your content system triaged, your onboarding docs updated, or your support site cleaned up?
I drop in, fix what’s broken, and leave things better than I found them — no long-term hire required.
Why Work With Me?
- Over two decades of experience writing and editing technical content for healthcare, telecom, cloud, retail tech, and more
- Fluent in tools like Madcap Flare, Confluence, Jira, GitHub, SharePoint, WordPress, Markdown, HTML/CSS
- Comfortable with Linux, Windows, and Mac — and the kinds of users who get stuck using all three
- I’ve led teams, supported engineering departments, and worked embedded with QA, UX, and DevOps — but now, I work best solo
- I respect your time. You won’t have to manage me.
What I Don’t Do
- Ongoing team meetings or real-time collaboration
- Full-time embedded contracts
- “Figure it out later” gigs without scope or boundaries
Sound Like a Fit?
If you’ve got a documentation problem you’d rather not throw a full-time hire at, let’s talk.
Send me what you’ve got — a messy wiki, a half-finished guide, a support site that needs an edit — and I’ll help you get it into shape.